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NRuiz
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Member since ‎Feb 4, 2021
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Nelitza Ruiz

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Activity

williamwright on February 21, 2020
When a customer service agent handles a conversation from email, message or chat it would be nice to assign an issue category, so an agent can flag the conversation as: shipping issue, or missing account information. So within dashboards dire read more
214 upvotes
63 Replies
Member
October 25, 2022
We really need this!!!!
Brandonbaker on September 17, 2018
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
259 upvotes
82 Replies
Member
February 04, 2021
Se necesita URGENTE, debemos medir nuestra calidad de servicio.
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