Hi there, I am looking to produce a report that shows the total number of email conversations we have received over a set period of time. To be clear, I don't mean individual emails received, more individual conversations. i.e If we receive an ema Leer más

I am looking to restructure our enitre knowedge base and wish to experiment with various options before settling on how it will finally work and be structured. I do not want to do the experimenting on our live knoweldge base as it is in use. I w Leer más