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Biscaia
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Member since ‎Feb 2, 2021
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Biscaia on October 30, 2021
Custom reports using a query language
No matter how many reports HubSpot has and will be adding, it is impossible to tailor to all customer specific reporting needs. I have found that reporting across multiple objects is not that flexible in HubSpot (at least in the CRM module) speciall read more
Reply Idea Dashboards & Reports
1 upvote
0 Reply
Biscaia on March 08, 2021
Have more "Number of agent messages" counters
While working with workflows I noticed that there is only one "Number of agent messages" counter and it takes into account all messages in a conversation, both automatic messaged as well as live agent messages. It would be great if there were other read more
Reply Idea Conversations
0 upvote
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Biscaia on February 03, 2021
Checking for empty contact name in chatbot
Hey Great people, We are in the process of transitioning from our current CRM into Hubspot and I have a question about the chatbot that seems very basic but for which I have not yet found an answer. I'm asking for the first and last name and assoc read more
Reply Discussion Chat Conversations
1 upvote
3 Replies
Biscaia
Participant
February 09, 2021
Hey Crystal, Thanks for your detailed explanation. This does confirm what I believed was the behavior so you have helped clear any doubts. I will be...read more
Solved
Biscaia on February 03, 2021
Checking for empty contact name in chatbot
Hey Great people, We are in the process of transitioning from our current CRM into Hubspot and I have a question about the chatbot that seems very basic but for which I have not yet found an answer. I'm asking for the first and last name and assoc read more
Reply Discussion Chat Conversations
1 upvote
3 Replies
Biscaia
Participant
February 09, 2021
Hey Crystal, Thanks for your detailed explanation. This does confirm what I believed was the behavior so you have helped clear any doubts. I will be...read more
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