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MDreimann
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Member since ‎Feb 1, 2021
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Michael Dreimann

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MDreimann on April 23, 2021
Add option to add NPS manually after agents after-sales-call
Hello, besides NPS via Email we do after sales calls and ask the customer about the NPS if he did not use the NPS via Email. Goal? An option to add the nps score manually to the exisiting feedback.
Reply Idea Feedback Surveys
2 upvotes
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MDreimann
Member
April 06, 2021
Reply to Add "Time" field type for custom property
urgent. makes no sense not having it when having date
MDreimann
Member
March 16, 2021
Reply to Customize the Task types
Absolutly cititcal to be able to add more types here I think!
MDreimann
Member
February 01, 2021
Reply to Make Call Outcome required
Very important issue to fix ist!
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