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PFraser
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Member since ‎Jan 29, 2021
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Pamela Fraser

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bcarter on November 19, 2019
Ticket search to include email content
Currently the search function for tickets only displayes results based on the name of a ticket. Quite often when searching for a ticket/email the title is not known, which leads to frustration. The solution I have found is to search via contact in read more
Reply Idea Tickets
101 upvotes
29 Replies
PFraser
Member
July 28, 2021
To add to this, I'd like to be able to search by ticket number. I need to maintain a spreadsheet outside of HubSpot to track some of my requests (th...read more
elizabee on March 27, 2020
Filtering in Conversation Inbox
I would like more rich filter options in the conversation inbox. Currently, only very simplistic filtering options are available and you cannot save your filters. I would like to use filters for analytics and to make sure that our processes are read more
Reply Idea Conversations
99 upvotes
38 Replies
PFraser
Member
January 29, 2021
Yes! I would like to create 'rules' like in outlook based on the subject of the email. we get cc'd on all the reminder emails sent automatically to...read more
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