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CWines
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Member since ‎Jan 28, 2021
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  • Upvotes Given
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  • Upvotes Received
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  • Ideas
    3

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Christine Wines

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CWines
Participant
September 12, 2023
Reply to Exporting Knowledge Base articles
CSV is not helpful, I need the article text. REceiving the HTML text is not helpful at all.
CWines on August 23, 2022
Associate or Link Tickets and or/Conversations Together (Related)
I would like to link tickets together. In my case, we have five pipelines, with fiver different teams managing the work. From time to time, these tickets need to be transferred to a pipeline to complete the scope of the work request. This is es read more
Reply Idea Professional
0 upvote
0 Reply
CWines on August 17, 2022
Ability to Map to Existing Records/Properties to Select from for New Properties
EX: I want to create a company property "SPONSOR" that designates associated contacts with that company as the input for SPONSOR. So John, Mary, Joe, and Melinda are all associated with Company X, I then want the ability to go into Company X and sel read more
Reply Idea Account Settings
0 upvote
0 Reply
CWines on May 13, 2022
Sync Conversation Comments to Ticket
If I create a ticket from a conversation, I want the comments I make on that conversation to appear in the ticket. They often include vital process information on the steps I take to close a conversation.
Reply Idea Conversations Tickets
13 upvotes
4 Replies
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