Hi Team, We are unable to use the "OR" function in the filters for Service hub ticket views. Currently, the view filters only work with "AND". Example: Ticket category " A" AND sub-categories "b,c,d,e,f" is the filter functionality n read more
Hello, When we forward a ticket to a secondary contact , their responses to the ticket thread remains in "closed " status and the ticket owner do not get any alerts. Responses from the secondary contact will get missed. We have the enabled t read more
Hello, When we forward a ticket to a secondary contact , their responses to the ticket thread remains in "closed " status and the ticket owner do not get any alerts. Responses from the secondary contact will get missed. We have the enabled t read more
Hi Team, We are unable to use the "OR" function in the filters for Service hub ticket views. Currently, the view filters only work with "AND". Example: Ticket category " A" AND sub-categories "b,c,d,e,f" is the filter functionality n read more