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dave-kimble
(He/him)
参加者
コミュニティー参加日： ‎1 28, 2021
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  • 件の返信
    4
  • いいね！した数
    8
  • いいね！獲得数
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  • ご意見・ご提案
    1

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Dave Kimble

Hello, my fellow HubSpotters! I work at AnswerAide in northeast Florida, we improve the service customers receive with our answering service and with our customer service/support outsourcing. Whether you get 2 or 200 calls a day we can help increase your sales and improve your customer satisfaction metrics.

アクティビティ

Noah_Roh 6月 30日, 2020
something went wrong... You cannot access this app because it has been misconfigured.
Hi, We are having issues accessing the HubSpot Sales App on our Office 365. We go from our Microsoft Office 365 and click on HubSpot Sales App: Then we reach this page: something went wrong... You cannot access this app bec 続きを読む
返信 ディスカッション
0 いいね！
15 コメント
dave-kimble
参加者
2月 15日, 2024
Four years later this is still an issue and no solution?
jehiguese 8月 27日, 2018
Disable automatic contact creation for Conversations
HubSpot auto creates a contact for anyone that emails in - or is cc'd into a reply in conversations. For some customers who manage through support, this will mean a large number of contacts can enter the database. The only way to prevent this at the 続きを読む
返信 アイデア Conversations
825 いいね！
332 コメント
dave-kimble
参加者
2月 07日, 2024
Thanks, @EricHirsh . We don't use the Never Log, so either option is fine with us.
jehiguese 8月 27日, 2018
Disable automatic contact creation for Conversations
HubSpot auto creates a contact for anyone that emails in - or is cc'd into a reply in conversations. For some customers who manage through support, this will mean a large number of contacts can enter the database. The only way to prevent this at the 続きを読む
返信 アイデア Conversations
825 いいね！
332 コメント
dave-kimble
参加者
2月 07日, 2024
Thanks, @EricHirsh . We don't use the Never Log, so either option is fine with us.
JacquiWG 7月 31日, 2020
Search Body of Emails
Recently implemented Hubspot & am absolutely shocked & disgusted to find that I cannot search for a keyword in emails only in the subject line of the email. How is this possible in 2020 in a CRM system?!?!?!?! One of the reasons we implement 続きを読む
返信 アイデア Activity Feed
165 いいね！
116 コメント
dave-kimble
参加者
2月 03日, 2024
This is great news and hopefully, we'll be able to search from the Tickets, Inbox, and Contact pages.
snedyavila 7月 04日, 2018
Automatically reopen closed tickets when they receive a reply from the customer
*Submitting on behalf of customer* Tickets are a great way of managing customer support/services. However, it would be helpful to allow for the automatic reopening of closed tickets that receive a reply from the customer. Currently when a ti 続きを読む
返信 アイデア Tickets
92 いいね！
32 コメント
dave-kimble
参加者
3月 02日, 2022
This is a really basic request and should be included in basic and starter.
解決済み
jj2 9月 04日, 2020
Error when changing from address in shared email channel
I had setup a shared email inbox and had customised the from address to our generic support address. When sending emails the address was displaying as hello=companyname@bf.hubspot.inbox.com To try and correct I amended the email from address to 続きを読む
返信 ディスカッション Tickets
0 いいね！
7 コメント
dave-kimble
参加者
2月 18日, 2022
This is still an ongoing issue, as we are having the same problem.
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