Member since ‎Jan 27, 2021
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Jessica Denise Lopez Adalid

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JessHurwitz on July 21, 2020
Adding the ability to use Apple Business Chat to communicate and service clients in HubSpot Service Hub similar to the way they have started to work with Zendesk would be a great suggestion and idea. Reference: read more
5 Replies
October 14, 2021
+1 this would be great. We currenlty use 3rd party tool for Apple Business CHat which doesn't talk to hubspot very well, would love this!
JLopezAdalid on July 06, 2021
I would like to pitch an idea regarding the service Hub to work as an omnichannel. Currently customer service works also as a sales department, specially in the ecommerce B2C companies. Customers want to be able to contact companies through any read more
May 11, 2022
Totall agree. There needs to be functionality to accomodate alternative messenger tools into HS. Whatsapp, MSN, Facebook, Teams...
SMS1 on June 18, 2019
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
110 Replies
June 08, 2022
Thank you for releasing the ability to have post chat surveys. I am also echoing some of the others requested feature regarding the ability to more
gsatwik on January 17, 2020
The idea is to have a Multiple Select Drop-down, which can enable a form visitor to select multiple options for a property by clicking on a dropdown and searching for an option. This would essentially be an altrenative for Multiple Checkbox Field Ty read more
32 Replies
Participant | Diamond Partner
August 04, 2022
This concept is fundamental to data integrity for many of my clients. It is preventing us from being able to accurately associate contacts with more
martechaa on July 02, 2019
Hey! We really need to be able to measure response time on all incoming emails in our inbox. Currently this is only possible to measure on tickets as far as I can see. It is a very important measurement feature that most other CRM-systems can of read more
8 Replies
June 02, 2021
Hi everyone, We actually built a business that does this exact thing and we integrate with HubSpot. We track first email, overall reply and more
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