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mnpjon
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Member since ‎Jan 27, 2021
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Jonathan Bearman

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mnpjon on November 06, 2025
In a rollup it is possible to have a condition where a time spent property is greater, or less than or equals a period of time ago or from now. However a time spent property is not a date, so this does not actually work. Say, for example, the time s read more
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Member
March 26, 2024
Yes, we would like to set different columns for different lists for all to see. This important as some properties are only applicable to specific lis...read more
Member
February 15, 2023
Hi Frank, We are using multiple properties, for mutiple forms, some of them quite complex. The simple properties are asking the contact about the...read more
mnpjon on February 15, 2023
When ticket properties are added to a form, a ticket is automatically created. However, anything not a ticket property is omitted, so the ticket is by default useless. The ticket needs to have all the information to be useful. We do not want ou read more
21 upvotes
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mnpjon on June 01, 2022
Currently it is only possible to discover where an original request was directed to by drilling into the ticket, then into the associated conversation. It is not possible to filter tickets by the channel, nor is it possible to filter conversations b read more
3 upvotes
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Member
March 30, 2021
I have discovered that products are ordered by create date with most recent top; and it is possible to change the property "createdate" using the api...read more
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