Samanderson41

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Contributor | Diamond Partner

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Samantha Anderson

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Samanderson41

Contributor | Diamond Partner

January 29, 2025

Reply to Set Out Of Office for Ticket Owner

If you have Service Enterprise! Here is how: 1. Set up Routing rules -- this is where you can get granular with how incoming tickets (from chat, for...read more

Samanderson41

Contributor | Diamond Partner

January 29, 2025

Reply to Auto Rotate, ability to mark user as on vacation or sick to remove/skip them in workflow

Users now have a way to manage their working hours and out of office within their user profile. In their User profile under preferences, set their wo...read more

Samanderson41

Contributor | Diamond Partner

August 29, 2017

Reply to Copy contact properties to Deal?

This would also be something super helpful to us, as it's easier to have everything on the deals dashboard rather than switch between the contact and...read more

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