So I run into this all the time when trying to implement custom objects for our clients. Don't get me wrong, CO's are great and offer a lot of functionality under the hood, but they're still quite lacking to make them useful for front o read more
When it comes to a ticket / contact request, being able to assign it to a team will allow several people to be notified so that a persion immediately available can respond quickly. This would also allow to manage different teams with specific ar read more
I wasn't sure if Hubspot was going to build this so I wanted to get the brains of all of y'all: I wanted a way to link multiple incident tickets to one problem ticket, so I can reply more effectively to multiple users. Similar to the idea of pare read more
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