Member since ‎Jan 20, 2021
  • solutions
  • Replies
  • Upvotes Given
  • Upvotes Received
  • Ideas


Please sign in to the Community or get HubSpot free to view user profiles


    Friends list is empty

Chelsianne Gwilliam

This user hasn't created a bio yet. Edit your own profile here!


CGwilliam on August 24, 2023
We use the bot to automatically assign conversations to reps based on availability. It would be nice if you could select push notifications to go to ALL available reps rather than just the first rep in alphabetical order, or only the person the conv read more
0 upvote
0 Reply
eoswald on December 10, 2018
HubSpot needs to have an approval process for Social Posts that send notifications for post approval to authorized users. User A drafts a post and submits it for approval User B gets a notification (email, slack, push, sms etc) that an appro read more
60 Replies
June 20, 2023
Really hoping this is rolling out soon now that they are adding approval capabilities to other tools like emails and blogs. We would love to more
CGwilliam on March 15, 2023
I was pulling a report of the number of contacts being created by each rep through the sales outlook extension over the last month. We have several contacts being created by an "unknown" user and it gives a user ID that doesn't match any of our user read more
0 upvote
2 Replies
iamestyk on June 28, 2018
There is a great new dashboard in the marketing performance tab within each email that has been sent through HubSpots marketing portal. it shows how many times each contact has opened/clicked an email. unfortunatley at the moment there is no act read more
75 Replies
March 10, 2023
How is this still not an update? Why even show us the top engaged contacts when we can't do anything with that information? We would like to be able more
CGwilliam on August 26, 2021
We have had some of our sales reps leave recently, and I need to reassign their contacts to a new rep. Our reps receive notifications when a new contact is assigned to them. Will they also receive hundreds of notifications if I mass reassign contact read more
0 upvote
1 Reply
CGwilliam on January 20, 2021
It would be really great if we could create folders inside of folders for sales templates. It feels really disorganized right now, and has left our sales team sorting through multiple pages of templates, rather than being able to drill down in speci read more
1 upvote
1 Reply
Bookmark content for quick access to your most helpful threads.
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.


Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge

    A spot for HubSpot fans to connect and grow.