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CGwilliam
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Member since ‎Jan 20, 2021
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Chelsianne Gwilliam

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CGwilliam on August 24, 2023
Notifications Based on Rep Availability
We use the bot to automatically assign conversations to reps based on availability. It would be nice if you could select push notifications to go to ALL available reps rather than just the first rep in alphabetical order, or only the person the conv read more
Reply Idea Conversations
0 upvote
0 Reply
eoswald on December 10, 2018
Approval Process for Social Media Posts (with Notifications)
HubSpot needs to have an approval process for Social Posts that send notifications for post approval to authorized users. User A drafts a post and submits it for approval User B gets a notification (email, slack, push, sms etc) that an appro read more
Reply Idea Social Media
228 upvotes
67 Replies
CGwilliam
Member
June 20, 2023
Really hoping this is rolling out soon now that they are adding approval capabilities to other tools like emails and blogs. We would love to eliminat...read more
CGwilliam on March 15, 2023
Unknown User IDs Creating New Contacts
I was pulling a report of the number of contacts being created by each rep through the sales outlook extension over the last month. We have several contacts being created by an "unknown" user and it gives a user ID that doesn't match any of our user read more
Reply Discussion Contacts
0 upvote
2 Replies
iamestyk on June 28, 2018
how to utilize "top engaged contacts" from a marketing email
There is a great new dashboard in the marketing performance tab within each email that has been sent through HubSpots marketing portal. it shows how many times each contact has opened/clicked an email. unfortunatley at the moment there is no act read more
Reply Idea Marketing Emails
207 upvotes
77 Replies
CGwilliam
Member
March 10, 2023
How is this still not an update? Why even show us the top engaged contacts when we can't do anything with that information? We would like to be able ...read more
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CGwilliam on August 26, 2021
Do mass contact owner assignments send notifications?
We have had some of our sales reps leave recently, and I need to reassign their contacts to a new rep. Our reps receive notifications when a new contact is assigned to them. Will they also receive hundreds of notifications if I mass reassign contact read more
Reply Discussion Contacts
0 upvote
2 Replies
CGwilliam on January 20, 2021
Folder Hierarchy in Templates
It would be really great if we could create folders inside of folders for sales templates. It feels really disorganized right now, and has left our sales team sorting through multiple pages of templates, rather than being able to drill down in speci read more
Reply Idea Conversations
2 upvotes
2 Replies
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