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AMGeden
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Member since ‎Jan 20, 2021
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Andrew Geden

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AMGeden
Member
December 16, 2021
Reply to Block User from Chat
Disappointing to see no update on this in a year. Very important feature for making employees comfortable with their job. Unacceptable that someone c...read more
AMGeden
Member
June 07, 2021
Reply to Description Field in Reports on Dashboard
I've had to make reports with embarassingly long names to remind people what they are showing, and half the time it still isn't enough. Editing the a...read more
AMGeden
Member
June 07, 2021
Reply to Resetting lead scores
A giant upvote! A lot of data hygine efforts are shut down because "this are high scoring leads", but of course if they're in the system for a long t...read more
AMGeden
Member
June 03, 2021
Reply to Redirect (Already Started) Open Chats to Available Agent if Current Assigned Agent is Unavailable
Similarly, it would be wonderful if chats that are left "Unassigned" because no rep is currently available, are automatically re-assigned once a rep ...read more
AMGeden
Member
June 03, 2021
Reply to Ads Activity as Fields
Either have it as fields, or a way to copy it to custom fields via a workflow or API. Sales operates mainly in Salesforce and as such we rely on cont...read more
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