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simonsmith
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Member since ‎Aug 25, 2017
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  • Replies
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  • Upvotes Given
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  • Upvotes Received
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TAIemn on September 11, 2017
I would love the ability to archive a campaign. I want to keep the information associated with it, but I want to keep a clean view of currently running campaigns or only be able to associate assets with current campaigns.
58 upvotes
23 Replies
CBN
Contributor
June 03, 2021
And the suggested work around to move them to folders does not work as folders are not well supported in Campaigns (or other places).
simonsmith on June 07, 2018
While we want most knowledge base articles to be public, there are some we want to keep private so that only our customer service representatives can view them. For example, a customer might ask a question that's sensitive, and we want to have an ar read more
117 upvotes
31 Replies
Participant
August 26, 2020
It would be super useful if we could set an article as Hidden. We will use some of our articles as reparation guides but we want to send it once ...read more
marstalb on January 16, 2017
[This has been resolved] It would be wonderful to have the ability to trigger a workflow when a property value has changed. For example, we have leads submit answers on a form, and after a sales rep speaks to the lead, sometimes the rep find out t read more
63 upvotes
29 Replies
Participant
May 07, 2020
@MeganLegge Thanks for the detailed response. Since the original ask seems to be focusing on only one object, the Contact (Lead), I think you're ...read more
simonsmith on June 07, 2018
While we want most knowledge base articles to be public, there are some we want to keep private so that only our customer service representatives can view them. For example, a customer might ask a question that's sensitive, and we want to have an ar read more
117 upvotes
31 Replies
Participant
August 26, 2020
It would be super useful if we could set an article as Hidden. We will use some of our articles as reparation guides but we want to send it once ...read more
simonsmith on June 07, 2018
While we want most knowledge base articles to be public, there are some we want to keep private so that only our customer service representatives can view them. For example, a customer might ask a question that's sensitive, and we want to have an ar read more
117 upvotes
31 Replies
Participant
August 26, 2020
It would be super useful if we could set an article as Hidden. We will use some of our articles as reparation guides but we want to send it once ...read more
simonsmith on June 07, 2018
While we want most knowledge base articles to be public, there are some we want to keep private so that only our customer service representatives can view them. For example, a customer might ask a question that's sensitive, and we want to have an ar read more
117 upvotes
31 Replies
Participant
August 26, 2020
It would be super useful if we could set an article as Hidden. We will use some of our articles as reparation guides but we want to send it once ...read more
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