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OLS-JPang
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Member since ‎Jan 18, 2021
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  • Upvotes Given
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  • Upvotes Received
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NatHiggins on February 09, 2021
Our clients often send emails about existing issues but email us via a new email thread. This means that the new Conversation in the Inbox is not associated with the existing Ticket in which the issue is being discussed internally. Right now, read more
288 upvotes
85 Replies
Member
July 24, 2022
Must have to save admin time
OLS-JPang on January 18, 2021
I 100% would love to be able to have sequence emails and tasks (which are sent/created from contacts not tickets), automatically associated to the existing ticket instead of manually associating everything to the ticket. Currently, every time read more
41 upvotes
12 Replies
Member
November 04, 2021
Just wondering if this can be possible in the future. Thanks!
FernandoElias on November 18, 2020
It'll be great to have this functionallity so we can have more powerful insights within HubSpot.
774 upvotes
155 Replies
Member
November 04, 2021
Hi all, I think we've been heard. https://app.hubspot.com/upgrade/3351797/datasets Anyone else getting ideas about how they could use this?...read more
FernandoElias on November 18, 2020
It'll be great to have this functionallity so we can have more powerful insights within HubSpot.
774 upvotes
155 Replies
Member
November 04, 2021
Hi all, I think we've been heard. https://app.hubspot.com/upgrade/3351797/datasets Anyone else getting ideas about how they could use this?...read more
OLS-JPang on January 18, 2021
I 100% would love to be able to have sequence emails and tasks (which are sent/created from contacts not tickets), automatically associated to the existing ticket instead of manually associating everything to the ticket. Currently, every time read more
41 upvotes
12 Replies
Member
November 04, 2021
Just wondering if this can be possible in the future. Thanks!
HelenBrown on November 19, 2018
At present it is not automatically possible for emails sent/received to a contact(s) associated with a ticket to be logged on that ticket if sent via Gmail, opposed to internally within Hubspot. Instead it has to be done manually within Hubspot, thr read more
Member
January 18, 2021
100% would love to be able to have sequence emails and tasks (which are sent/created from contacts not tickets), automatically associated to the exi...read more
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