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AndrewGQ
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Member since ‎Jan 18, 2021
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Andrew Gonçalves

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AndrewGQ
Member
April 24, 2022
Reply to Pause ticket timer when a ticket is waiting on customer
really great idea! this should make our metrics way more relevant and accurate.
AndrewGQ
Member
April 24, 2022
Reply to Time for close tickets customization
that's a really important improvement that would help us a lot to gatter more accurate data from our metrics.
AndrewGQ
Member
March 16, 2021
Reply to Add rich media like images to snippets
i would love to be able to add images to our snippets, it should improve productivity by a LOT as we use snippets as a major way to send little tutor...read more
AndrewGQ
Member
March 04, 2021
Reply to Post Chat Survey
i agree aswell, this would totally be awesome for our customers!
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