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EMarila
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Member since ‎Jan 14, 2021
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Einav Marila

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lauraalbr on April 08, 2020
Report on Time of the Day for incoming chats / conversation sessions
We are trying to report on at what time our customers/leads are writing us on the live chat to adapt the availabilities of our staff. While it is possible to run this report manually (the export will tell you the time in the 'create date', not read more
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EMarila
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October 05, 2021
This is a crucial feature and I'm shocked it does not exist on Hubspot. It requires an immediate implementation to make sure we can provide the best...read more
EMarila on January 14, 2021
Ticket Template and Snippets
An option to sort the templates and snippets we have created by the ones most or least used. This way we can delete any that are irrelevant or improve the ones that are being used the most! It will also help us to understand where we have issues wit read more
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