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IanRogers
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Member since ‎Jan 11, 2021
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Ian Rogers

Edupreneur, Canadian

Activity

jehiguese on August 27, 2018
Disable automatic contact creation for Conversations
HubSpot auto creates a contact for anyone that emails in - or is cc'd into a reply in conversations. For some customers who manage through support, this will mean a large number of contacts can enter the database. The only way to prevent this at the read more
Reply Idea Conversations
829 upvotes
333 Replies
IanRogers
Participant
January 19, 2023
Lol, exactly. I can't believe I'm still getting email notifications about this thread 3 years later, and still no solution. For a publicly traded co...read more
Solved
IanRogers on February 22, 2021
Automatically Merging Facebook Messenger & Email Contacts
Our Hubspot is connected to both Facebook Messenger and Email. Clients send a FB Messenger inquiry and it creates a contact for them automatically. We ask them to fill out a form on our website. Then clients fill out the form and it creates a NEW read more
Reply Discussion Free Starter
1 upvote
3 Replies
IanRogers
Participant
February 25, 2021
The explanation makes sense, and the solution, while not ideal, is achievable. I have also added a line on the form asking for users Facebook accoun...read more
Solved
IanRogers on February 22, 2021
Automatically Merging Facebook Messenger & Email Contacts
Our Hubspot is connected to both Facebook Messenger and Email. Clients send a FB Messenger inquiry and it creates a contact for them automatically. We ask them to fill out a form on our website. Then clients fill out the form and it creates a NEW read more
Reply Discussion Free Starter
1 upvote
3 Replies
IanRogers
Participant
February 25, 2021
The explanation makes sense, and the solution, while not ideal, is achievable. I have also added a line on the form asking for users Facebook accoun...read more
jehiguese on August 27, 2018
Disable automatic contact creation for Conversations
HubSpot auto creates a contact for anyone that emails in - or is cc'd into a reply in conversations. For some customers who manage through support, this will mean a large number of contacts can enter the database. The only way to prevent this at the read more
Reply Idea Conversations
829 upvotes
333 Replies
IanRogers
Participant
January 19, 2023
Lol, exactly. I can't believe I'm still getting email notifications about this thread 3 years later, and still no solution. For a publicly traded co...read more
Solved
IanRogers on January 13, 2021
So Much Spam!
Good day colleagues, The corporate email address we use to receive emails through our website still receives a great deal of spam despite filters being turned on. When I go to conversations, I see I can set the conversation to "spam", but it still read more
Reply Discussion Contacts Conversations CRM Free How-To Tickets
1 upvote
2 Replies
Solved
IanRogers on January 11, 2021
HubSpot for Student Enrollment & Payment
We are a private language school and we want to use HubSpot to grow. I'm wondering if there's a way to add class registration details and payment information onto the CRM. For example, when a student has gone through the sales pipeline and has "wo read more
Reply Discussion Admin Contacts CRM Free Getting Started How-To Integrations Knowledge Base Workaround
1 upvote
3 Replies
IanRogers
Participant
January 13, 2021
Thank you both, @sharonlicari @darynsmith for the responses. Using custom objects on user accounts seems the most elegant solution. I have al...read more
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