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quentinsolal
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Member since ‎Aug 23, 2017
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  • Upvotes Given
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KateVertigo on April 19, 2017
We are currently using the beta of Messages and the biggest fault we see is the lack of information it collects/provides to us when a customer attempts to chat with us. This makes it incredibly difficult to reach out to the person contacting us to f read more
25 upvotes
15 Replies
HubSpot Product Team
October 23, 2018 11:42
@troenicke I encourage you to file a new and separate idea post detailing how you would like to see something like this work and the benefits for y...read more
quentinsolal on August 23, 2017
Attach anything other than a URL. In some In some cases, we need to send an attachment, file, gif, pic or emoji
43 upvotes
25 Replies
HubSpot Product Team
December 07, 2018 14:56
I'm very pleased to announce we now support sending attachments in chat both from the contact and user!
mblank on September 14, 2017
Route messages to specific Sales Pro users based on the individual Messages created. We have multiple products and sales reps who specialize in each offering. If someone asks a question on a specific product page, we need that chat to be autom read more
6 upvotes
23 Replies
Member
May 07, 2018 05:22
Please, this is crucial for my sales team. No point in using messages fif they can't transfer a chat.
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