We'd like to see who gave thumbs-up and thumbs-down on our KB articles and edit the ratings. We have done some testing and our testing is skewing feedback from actual customers. Also we can't see to find a way to easily see who has offered negative 続きを読む

Hi! We have a need to collect data from our clients that does not need to be stored on a contact/company record. It could link to a contact/company record, but the data is generally ancillary. Examples include collecting information from clients 続きを読む

I had to create a custom workflow and had to disable the default workflow in a service pipeline. It is a bit misleading that the default workflow is still displayed in the pipeline when it isn't active. If team members were going to try to troublesh 続きを読む