In Gmail there is a feature to delay emails from sending if you want to hit the undo button and edit items before they are sent. This feature would be highly valuable within Hubspot both on Contact pages and in the inbox and could be edited on a per read more
The feature to schedule an email to go out at a certain time is available on contact records in Hubspot but not in the conversation inbox, which would be helpful.
Our team would love to see the ability to create steps within a task that lead to its completion (similar to the projects layout) to best collaborate with our team and conduct complex steps of a process. The ability to assign portions of a task with read more
An autoresponder on the conversations inbox would be really helpful. Our customers use an email address to report issues. When an email comes in, our support team manually creates a ticket and that triggers an email to the customer to say we've read more
A workflow which said "once x conversations are assigned to _" or "once x conversations are open" with an autoresponder would be helpful. This way wh...read more
We have specific use cases where conversations/tickets are assigned to specific members on the team based on the region where the contact is located. We are able to successfully reassign tickets based on contact/company properties BUT are read more
I'm sure I'm not alone in feeling that the attachments section of Hubspot could use a facelift. Here are some of the functionalities I believe are a MUST for Hubspot going forward: Renaming uploaded attachments Association options (add or remo read more
Currently, when a ticket is created it automatically associates the ticket itself with the company and contact related to the ticket. However, there is a bit of a missing link when it comes to the contacts activity records being associated with read more
Our team would love to see the ability to create steps within a task that lead to its completion (similar to the projects layout) to best collaborate with our team and conduct complex steps of a process. The ability to assign portions of a task with read more
Currently the attachments within deals, contacts, tickets, etc is a little lackluster and fails to add necessary functionality one would expect. I'd recommend changing the following: 1) Add attachement titles to search function 2) Easily c read more
I have a few instances where I need to be able to assign tasks to people who have conducted activities in Hubspot. For example: A Hubspot user calls a contact and doesn't update the call type A Hubspot user creates a meeting and doesn't u read more
It would be good to have reporting on the Customer Service Portal such as: - Successful vs Unsuccessful Logins - Registration Status of Clients - Number of contacts with availability to access - Total number of visits over time - Duration of ti read more
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To start earning advocacy badges, go to the Community Champions advocacy program page and start completing opportunities.
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