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Tsell
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Member since ‎Jan 5, 2021
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Tyler Sellhorn

I lead the customer success and support teams at Hubstaff. We’re a self-funded, all-remote proof of work time tracking and project management SaaS company. I used to be a technology oriented educator ?‍?, now I am an education oriented technologist??‍?. I’m now a remote working advocate, especially for remote-first versions.

Activity

Tsell
Participant
February 09, 2021
Reply to Limiting # of Chats While Active
Thanks for adding your voices AVO, Gus and jfreeley!
Tsell
Participant
February 08, 2021
Reply to Limiting # of Chats While Active
This is a super great idea. This is available on Zendesk and it is one of the main features we would go back for.
Tsell
Participant
February 04, 2021
Reply to Color code conversations based on status
Visually triaging the request queue is such a great idea
Tsell
Participant
February 04, 2021
Reply to Chat Rep Availability Reporting
This is a key performance indicator for many Service teams, I imagine that it could be a great feature for marketing and sales to win business on.
Tsell
Participant
January 26, 2021
Reply to Sort Conversations Inbox List by Date
This seems like a overlooked requirement of an MVP implementation of this feature
Tsell
Participant
January 26, 2021
Reply to Paste into chat
Operating System level shortcuts like cmd-v and cmd-return should be implemented.
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