This is also very important to us. What is the point of tracking how long it takes for a representative to respond to a client if it isn't going to b...read more
@rraven completely agree! This is prone to be messed up when someone inevitably forgets to update their status. I can see this problem happening se...read more
Hi! I would love to know an update on this idea. We would like to sync our Google calendar to the live chat availability - so we show as unavailable ...read more
I would like to be able to change the background color, style and images (not just the header). For example, we have a custom background that I would...read more