Hi there, it would be great to have better controls for user availability for chat. 1 - let us set different office hours for different chat flows We have offices in multiple time zones - California and London - these use different chat flow read more
Posting on behalf of a customer! The current custom object tool does not allow for us to filter/create a list of custom objects based on the company associated as well as based on the properties of a custom object. It will be great if we c read more
Hi HubSpot Development Team,
I recommend revisiting the idea to customize log activity in HubSpot Sales. I would like my team to track "Direct Mail," and I've seen others asking about logging texts and in-app messaging.
Thanks for cons read more
The ability to create more than one Knowledgebase. Similar to having multiple conversation inboxes or ticket pipelines. This allows for knowledgebase segmentation. Could be for Internal Vs External or Client Vs Prospect (Sales Vs Support) read more
An autoresponder on the conversations inbox would be really helpful. Our customers use an email address to report issues. When an email comes in, our support team manually creates a ticket and that triggers an email to the customer to say we've read more
I want to add a personal email, a email-template, to a workflow so it automatically sends these emails to contacts who triggers the workflow. The reason for this is to automatically send emails which look very personal. At the moment, it is only pos read more