Hi Megan, Can someone reach out to me regarding this. I'm not sure if we have access to this feature or not and it was a really needed item for us. I...read more
Someone said in May of 2020 that it's pretty sad and pathetic that this item was created in 2018 and we're still waiting for something as simple as "...read more
It would be super helpful. Having If/then branches linked in your chatbots look terrible when a chat is pushed to an agent who forgot to turn off the...read more