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doter
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Member since ‎Dec 15, 2020
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Federico Aguilar

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Activity

doter
Participant
March 02, 2023
Reply to Required email and form fields before chat or bot conversations
What's the status on this ticket? Capturing email and name through chat is not ideal as others have already pointed out.
doter
Participant
February 08, 2023
Reply to Live Chat will respond via email if user is offline
Hello! It'd be helpful if there were a property in the Conversation object called "CustomerActive" that checks the customer's active status. I can us...read more
doter on February 08, 2023
workflow trigger to send message after bot handoff to live chat, via chat
Once my bots send customers to livechat I leave them unassigned. My sales team is constantly juggling tasks and automatic rerouting is not useful for me since it's easy for anyone to forget to mark themselves as "Unavailable" or "Available". Upon f read more
Reply Discussion Enterprise
1 upvote
1 Reply
doter
Participant
February 06, 2023
Reply to Can cookie associated with a contact be used to fill in contact variables in a chatflow?
This is very helpful. Thanks Kristen!
Solved
doter on February 03, 2023
Can cookie associated with a contact be used to fill in contact variables in a chatflow?
Hello everyone, I am creating a bot that Targets specific visitors using segmented lists. In theory, the visitor has been identified as a contact that belongs to a segmented list by the hubspot cookie so this bot will only show up then. If so, if read more
Reply Discussion Enterprise
0 upvote
3 Replies
doter
Participant
February 03, 2023
Reply to How does the "Available" status get determined in an inbox?
Yes I know about that feature and it's not what I'm looking for, but thanks for reaching out.
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