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SindreSv
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Member since ‎Dec 14, 2020
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Sindre Svendsen

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nathanparis on May 29, 2019
Right now you only have the abilty to create tasks in workflows. Other MA platforms allow you to merge fields and save into a note during autmation which is extremly handy for team members when viewing hisotry of activity. For example someone f read more
Member
January 18, 2022
I would love this feature as it would enable me to format the information in the ticket created by a a contact form. Currently I only have the opertu...read more
Benjamin_ on January 08, 2020
Our Support team is struggling with the fact that we often have tickets that actually consist of two separate issues, or customers who 6 months after a ticket has been closed decide to just reply to that particular ticket to ask a -totally unrelated read more
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Member
March 02, 2021
We are experiencing the same issue. Several of our customers are using excisting support tickets for new requests. A feature to split tickets would b...read more
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