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jnet
HubSpot Employee
HubSpot Employee
Member since ‎Dec 10, 2020
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  • Upvotes Received
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jnet on December 06, 2024
Mobile @ mention notifications don't include all records associated
On desktop, when a user gets a notification that they’ve been tagged/mentioned in a note, all of the associated records are there with the option to click on them. However on mobile, only associated record of "higher" order (company or contact) is a read more
Reply Idea Mobile Applications User Notifications
0 upvote
0 Reply
jnet
HubSpot Employee
October 04, 2024
Reply to Comment field when creating ticket.
This is needed for phone reps who create tickets and need to start taking notes immediately. There's no time to send an email and then start taking n...read more
jnet
HubSpot Employee
September 02, 2023
Reply to Prevent companies with the same domain from creating duplicates
Hi there, could you share screenshots of this setting? I don't see anything on the knowledge base about it.
jnet on June 23, 2023
Remove deactivated users from My Team in Academy
Currently every user in the portal, including deactivated users, appear in the "My Team" section of the HubSpot Academy. It would be great to hide them from the view, have the ability to filter them out of the view, or have them labelled "deactivate read more
Reply Idea Academy Users & Teams & Permissions
2 upvotes
0 Reply
jnet on April 27, 2022
Separate Branding by Business Units for Sales documents
When sending out a sales document, when viewed by the customer, the branding at the top defaults to the portal's "account" business unit, which can be confusing for customers if they are receiving documentation or correspondance from a different bus read more
Reply Idea Account Settings Sales Documents
43 upvotes
13 Replies
jnet
HubSpot Employee
March 31, 2022
Reply to Support form attachments (files) are public
It looks like this has been updated, since the file upload type property files in the file manager can only be downloaded or previewed, and when clic...read more
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