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Arcane
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Member since ‎Dec 8, 2020
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    7
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  • Upvotes Received
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Activity

usmiclow on October 20, 2017
When a phone number field has data put into it, it is up to the User to format it the way they deem appropriate. That is not the most user-friendly or data-centric approach. This is a good way to allow users to enter incorrect or sloppy data and cau read more
420 upvotes
146 Replies
HubSpot Employee
July 11, 2022
Hi team, thanks for delivering the feature! I can see that the phone number formatting & validation has been applied to all Object Records. Posti...read more
atma on June 16, 2018
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
460 upvotes
221 Replies
Participant
March 17, 2022
100% agree on the permissions. It can be as simple as All or Just their own, but it needs to be on the user level not the company.
Arcane on September 08, 2021
Hello! It is great to use segmentation but unfortunatly when you plug it with AIRCALL or other VOICE IP solution and when you want to make a segmentation campaign it does not work together! Exemple: I want my sales assistant, when they read more
4 upvotes
0 Reply
Arcane on September 08, 2021
Sometime when you have a team of more than 10 persons When you want to create a TASK it is difficult to find quickly the users It could be great to order by ID or position the most used users in order to attribute them quickly to a task read more
0 upvote
0 Reply
Arcane on September 06, 2021
Hi it would be SUPER GREAT to add on the workflow setting in conversation : Object / Title It will permits us to redirect a mail via its objects / title or create a ticket exemple: if customer send an email with object: i have an issue read more
0 upvote
0 Reply
Solved
Arcane on December 09, 2020
Bonjour comment filtrer la remontée des contacts automatique depuis la boite mail connecté? j'aimerais pouvoir filtrer certains spams ou les Marketplace qui utilisent des mails uniquement pour leur client Exemple un client achète sur amazon read more
Member
December 10, 2020
merci
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