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MaroineS
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Member since ‎Nov 30, 2020
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Maroine Serhane

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AmandaStutzman on January 11, 2019
It would be very helpful to see how much time chat representatives are set to available. Currently, reps could set themselves to away without supervisors knowing and ultimately reducing the number of incoming chats. In order to analyze reps effect read more
71 upvotes
18 Replies
Member
August 02, 2022
+1
MaroineS on December 03, 2020
Hello, Could we have an option to edit the footer when we create a new survey as the automated translations in different languages are not always 100% accurate. Thanks
2 upvotes
1 Reply
Top Contributor
December 09, 2020
+1000
MaroineS on December 03, 2020
Hi, would it be possible to have an option to translate the "chat transcript" email into different languages?
1 upvote
0 Reply
MaroineS on December 01, 2020
Hi, would it be possible to have an option to translate the "chat transcript" email into different languages?
Community Manager
December 02, 2020
Hi @MaroineS Thank you for reaching out. This is not something possible at the moment, I'd recommend posting the Idea in our Ideas Forum ...read more
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