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Serretta
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Member since ‎Nov 24, 2020
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Matthew Serretta

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Activity

Serretta
Participant
November 25, 2020
Reply to Chatflows only support contact and companies properties
I spent a few hours working with someone from HubSpot trying to see if we could come up with a way to set a ticket propery (URL where the issue is oc...read more
Serretta
Participant
November 25, 2020
Reply to Filling additional Ticket Properties when customers submit a ticket via chatflows
Great write up of the issue Stanz, there's another thread about this with a few more votes and a HubSpot employee that replied so hopefully it will g...read more
Serretta
Participant
November 25, 2020
Reply to Ticket Owner automation
Thanks stvrk that helped me to set up a similar workflow to solve my issue. It's still not perfect, would be great if hubspot added the one click b...read more
Serretta
Participant
November 25, 2020
Reply to Ticket workflows need more than Ticket Received & Ticket Closed emails
I wanted to automate follow up emails to users that hadn't responded responded and managed to get a workflow along the lines of If ticket in "Waiti...read more
Serretta
Participant
November 24, 2020
Reply to Add team signature when sending from shared email outside of Conversations
Agreed, I set up a team signature so team members can easily copy it to set their own personal signature but it would be helpful if I could set it up...read more
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