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carmenm
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Carmen Mick

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WdeWit on April 12, 2021
your new condensed view is not working for our team
Since April 12, we see in the contact details that the information is condensed, but it not workign for our team. We need to view the information of our contacts quickly and now we have to open each item. Definately now happy with this new change. Beitrag ansehen
Antworten Idee Contacts & Companies
43 Likes
28 Antworten
carmenm
Mitglied
Mai 18, 2021
Have to agree - the condensed view was not well thought out. Especially in the timeline of Tickets.....if there is a note and someone puts a com...Beitrag ansehen
carmenm on Januar 12, 2021
Project Views - Not Savable
It would be nice if you could save views in Projects, like you can with Tasks, Companies, Contacts etc. Having to add back in all the filters everytime is very time-consuming.
Antworten Idee Account Settings
0 Likes
0 Antwort
EmyCooper on April 03, 2020
Folders for projects
We use HS marketing and HS services, we are starting to get a lot of projects. Currently there is nothing in place to organize projects. Would be great to create folders for projects so different teams can access their projects faster. Or it least Beitrag ansehen
Antworten Idee Tasks
14 Likes
2 Antworten
carmenm
Mitglied
Januar 12, 2021
I feel this was sorely overlooked....when you start getting large lists of projects, it seems very awkward to not be able to sort or put into separat...Beitrag ansehen
bsmith5791 on Mai 10, 2019
Ticket Board View: Choose which Properties are in Quick View
Would love to be able to customize the ticket board view. It would be helpful to choose properties to have in quick view versus clicking into.
Antworten Idee Tickets
114 Likes
40 Antworten
carmenm
Mitglied
Januar 04, 2021
Completely agree! While "Time Open" can be a great item to review...if it is an issue ticket that has been escalated, etc, that time could be 15 days...Beitrag ansehen
carmenm on Dezember 17, 2020
Customizing Dashboards with Colors
It would be really nice if you could customize the dashboard reports by different colors so you could break up the data more visually. For example, being able to change the color of text on the header and/or summary data that is show. So that i Beitrag ansehen
Antworten Idee Dashboards & Reports
67 Likes
17 Antworten
carmenm on Dezember 14, 2020
Flag a VIP Contact or Company on the Ticket level
Allows for ability to make VIP's more identifiable. ie: change the color of the font or have a pop-up, etc.
Antworten Idee Contacts & Companies
7 Likes
2 Antworten
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