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clairdavies
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Clair Davies

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Benjamin_ on January 08, 2020
Split Tickets in separate Tickets
Our Support team is struggling with the fact that we often have tickets that actually consist of two separate issues, or customers who 6 months after a ticket has been closed decide to just reply to that particular ticket to ask a -totally unrelated read more
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clairdavies
Member
November 23, 2020
Yes very frustrating - I want an option to reply to the original email chain rather then surfing through the 100 other emails the client has sent abo...read more
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