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LMcGill
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Membre depuis ‎nov. 19, 2020
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Laura McGill

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Activité

Brandonbaker le Septembre 17, 2018
Multiple Knowledge Bases
The ability to create more than one Knowledgebase. Similar to having multiple conversation inboxes or ticket pipelines. This allows for knowledgebase segmentation. Could be for Internal Vs External or Client Vs Prospect (Sales Vs Support) Lire la suite
Répondre Idée Knowledge Base
764 Mentions J'aime
214 Réponses
LMcGill
Membre
Janvier 31, 2022
This would be an incredibly useful addition, both for multi-brand companies, but also companies that service multiple user groups along the supply ch...Lire la suite
charingkam le Novembre 08, 2018
Dashboard cannot use date filter when using cross-reporting across contacts and companies
Hi, I created a report that used cross reporting across contacts and companies, and within the report I can add a date filter. However, when I add it to my sales dashboard, the date filter for the whole dashboard doesn't seem to affect Lire la suite
Répondre Idée Dashboards & Reports
351 Mentions J'aime
111 Réponses
LMcGill
Membre
Décembre 10, 2021
This is a major limitation for cross-object reporting. It would make it so much more useful and save time to be able to work with the dashboard filte...Lire la suite
hroberts le Juillet 23, 2019
Meeting reminder emails for meetings booked through the CRM
While the Meetings tool offers the ability to send contacts reminder emails for meetings they book with the user, there is currently nowhere to configure reminder emails for meetings that are booked directly through the CRM by the user. From @Sama Lire la suite
Répondre Idée Meetings
153 Mentions J'aime
62 Réponses
LMcGill
Membre
Septembre 20, 2021
I have to admit I am shocked that this is not a feature already... Why have the ability to send the reminder emails for meetings booked through the ...Lire la suite
Sara le Mai 10, 2017
Schedule a meeting for another hubspot user from contact record
Firstly, not to have to add an existing hubspot user as a contact to be able to add them. Secodly, not adding the person who sets up the meeting as an attendee because they simply create meetings for other users and don't have to be invited to the Lire la suite
Répondre Idée Meetings
388 Mentions J'aime
171 Réponses
LMcGill
Membre
Septembre 07, 2021
We really need this functionality also, for the same reasons everyone else has already mentioned. We have an SDR who books meetings for the Sales Rep...Lire la suite
JeffBantz le Mars 29, 2021
Conversations Workflow Data
Having the ability to implement Workflow funcitonality with Conversations is a GREAT concept. However, there's currently no way to pull in any information/details from the event that triggers the creation of the Conversation. Without that informatio Lire la suite
Répondre Idée Conversations
6 Mentions J'aime
3 Réponses
LMcGill
Membre
Juillet 23, 2021
We would definitely like to see this introduced. One example of how we would use this is that when one of our apps is downloaded we receive an em...Lire la suite
ernopyykko le Novembre 17, 2017
Set chat availability based on user's calendar
Would it be possible to get the Messages availability to work in the same fashion as the Meetings integration? A person online/offline status would be toggled on and off based on their calendar. I would even suggest giving an option Lire la suite
Répondre Idée Conversations
131 Mentions J'aime
48 Réponses
LMcGill
Membre
Juillet 13, 2021
This would be so helpful for the team. It is clunky and a nuisance for them to have to go in and change their availability all of the time. It gets f...Lire la suite
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