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LMcGill
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Member since ‎Nov 19, 2020
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Laura McGill

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Brandonbaker on September 17, 2018
Multiple Knowledge Bases
The ability to create more than one Knowledgebase. Similar to having multiple conversation inboxes or ticket pipelines. This allows for knowledgebase segmentation. Could be for Internal Vs External or Client Vs Prospect (Sales Vs Support) read more
Reply Idea Knowledge Base
764 upvotes
214 Replies
LMcGill
Member
January 31, 2022
This would be an incredibly useful addition, both for multi-brand companies, but also companies that service multiple user groups along the supply ch...read more
charingkam on November 08, 2018
Dashboard cannot use date filter when using cross-reporting across contacts and companies
Hi, I created a report that used cross reporting across contacts and companies, and within the report I can add a date filter. However, when I add it to my sales dashboard, the date filter for the whole dashboard doesn't seem to affect read more
Reply Idea Dashboards & Reports
351 upvotes
111 Replies
LMcGill
Member
December 10, 2021
This is a major limitation for cross-object reporting. It would make it so much more useful and save time to be able to work with the dashboard filte...read more
hroberts on July 23, 2019
Meeting reminder emails for meetings booked through the CRM
While the Meetings tool offers the ability to send contacts reminder emails for meetings they book with the user, there is currently nowhere to configure reminder emails for meetings that are booked directly through the CRM by the user. From @Sama read more
Reply Idea Meetings
153 upvotes
62 Replies
LMcGill
Member
September 20, 2021
I have to admit I am shocked that this is not a feature already... Why have the ability to send the reminder emails for meetings booked through the ...read more
Sara on May 10, 2017
Schedule a meeting for another hubspot user from contact record
Firstly, not to have to add an existing hubspot user as a contact to be able to add them. Secodly, not adding the person who sets up the meeting as an attendee because they simply create meetings for other users and don't have to be invited to the read more
Reply Idea Meetings
388 upvotes
171 Replies
LMcGill
Member
September 07, 2021
We really need this functionality also, for the same reasons everyone else has already mentioned. We have an SDR who books meetings for the Sales Rep...read more
JeffBantz on March 29, 2021
Conversations Workflow Data
Having the ability to implement Workflow funcitonality with Conversations is a GREAT concept. However, there's currently no way to pull in any information/details from the event that triggers the creation of the Conversation. Without that informatio read more
Reply Idea Conversations
6 upvotes
3 Replies
LMcGill
Member
July 23, 2021
We would definitely like to see this introduced. One example of how we would use this is that when one of our apps is downloaded we receive an em...read more
ernopyykko on November 17, 2017
Set chat availability based on user's calendar
Would it be possible to get the Messages availability to work in the same fashion as the Meetings integration? A person online/offline status would be toggled on and off based on their calendar. I would even suggest giving an option read more
Reply Idea Conversations
131 upvotes
48 Replies
LMcGill
Member
July 13, 2021
This would be so helpful for the team. It is clunky and a nuisance for them to have to go in and change their availability all of the time. It gets f...read more
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