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ALH1
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Member since ‎Nov 17, 2020
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Artemis Hollamby-Ogungbesan

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ALH1
Participant
April 08, 2021
Reply to Add filters or tags for conversion Inbox
This would be useful for us as well. We can categorize tickets and run reporting on that but nothing on chat, which leaves a hole in our reporting! ...read more
ALH1
Participant
March 08, 2021
Reply to Tickets created per time of the day
This would be handy for us as well. Currently we can report on create date, just not create time. And we need to see our busiest hours in order to he...read more
ALH1
Participant
February 17, 2021
Reply to Managing the availability of team members on live chat
Hello, is there going to be a feature on being able to auto-set agent status as well? I'm happy I can manually toggle it, but in our case, our chat f...read more
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