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SWeller
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Member since ‎Nov 9, 2020
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Samantha Weller

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SWeller on June 27, 2022
Conversation marked as 'Not Spam' doesn't create a new ticket
We currently have the automated ticket creation turned on with one of our connected inboxes. A contact emailed us to that inbox, but it went into spam and therefore didn't create a ticket. When marking it as 'Not Spam', it moves the conver read more
Reply Discussion
1 upvote
3 Replies
SWeller
Participant
June 29, 2022
Hi @Jnix284 We'd like it to create a ticket when it's moved to 'Not Spam' without having to reply to it first (as it normally would if it went st...read more
SWeller on June 27, 2022
Conversation marked as 'Not Spam' doesn't create a new ticket
We currently have the automated ticket creation turned on with one of our connected inboxes. A contact emailed us to that inbox, but it went into spam and therefore didn't create a ticket. When marking it as 'Not Spam', it moves the conver read more
Reply Discussion
1 upvote
3 Replies
SWeller
Participant
June 29, 2022
Hi @Jnix284 We'd like it to create a ticket when it's moved to 'Not Spam' without having to reply to it first (as it normally would if it went st...read more
SWeller on January 06, 2022
Knowledge Base Articles (some) not appearing in search engine results - why?
Our knowledge base is public (and we do want the articles to be shown in the SERPs). However, some articles are not appearing anymore for some reason (yet some show with no problems). Most importantly this page is not showing up in Google at read more
Reply Discussion Knowledge Base
1 upvote
7 Replies
SWeller
Participant
April 06, 2022
Unfortunately, I don't have a particularly helpful answer for you as it seems to be sorted now. All I did was request indexing in Google Search Conso...read more
SWeller on January 06, 2022
Knowledge Base Articles (some) not appearing in search engine results - why?
Our knowledge base is public (and we do want the articles to be shown in the SERPs). However, some articles are not appearing anymore for some reason (yet some show with no problems). Most importantly this page is not showing up in Google at read more
Reply Discussion Knowledge Base
1 upvote
7 Replies
SWeller
Participant
April 06, 2022
Unfortunately, I don't have a particularly helpful answer for you as it seems to be sorted now. All I did was request indexing in Google Search Conso...read more
SWeller on January 06, 2022
Knowledge Base Articles (some) not appearing in search engine results - why?
Our knowledge base is public (and we do want the articles to be shown in the SERPs). However, some articles are not appearing anymore for some reason (yet some show with no problems). Most importantly this page is not showing up in Google at read more
Reply Discussion Knowledge Base
1 upvote
7 Replies
SWeller
Participant
April 06, 2022
Unfortunately, I don't have a particularly helpful answer for you as it seems to be sorted now. All I did was request indexing in Google Search Conso...read more
SWeller on March 23, 2021
Google Analytics event tracking for HubSpot form submissions (forms hosted on Wordpress)
We use two main HubSpot forms on our Wordpress website and want to know the best way to track conversions (form submissions) for them in Google Analytics as a goal. 1. Contact page form: This form has a mandatory dropdown field with 3 differ read more
Reply Discussion Professional
1 upvote
5 Replies
SWeller
Participant
March 26, 2021
Thank you for this Daniel. The first approach for the contact form sounds like a good solution. I can't see any option when creating a field to have ...read more
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