We currently have the automated ticket creation turned on with one of our connected inboxes. A contact emailed us to that inbox, but it went into spam and therefore didn't create a ticket. When marking it as 'Not Spam', it moves the conver read more
Hi @Jnix284 We'd like it to create a ticket when it's moved to 'Not Spam' without having to reply to it first (as it normally would if it went st...read more
We currently have the automated ticket creation turned on with one of our connected inboxes. A contact emailed us to that inbox, but it went into spam and therefore didn't create a ticket. When marking it as 'Not Spam', it moves the conver read more
Hi @Jnix284 We'd like it to create a ticket when it's moved to 'Not Spam' without having to reply to it first (as it normally would if it went st...read more
Our knowledge base is public (and we do want the articles to be shown in the SERPs). However, some articles are not appearing anymore for some reason (yet some show with no problems). Most importantly this page is not showing up in Google at read more
Unfortunately, I don't have a particularly helpful answer for you as it seems to be sorted now. All I did was request indexing in Google Search Conso...read more
Our knowledge base is public (and we do want the articles to be shown in the SERPs). However, some articles are not appearing anymore for some reason (yet some show with no problems). Most importantly this page is not showing up in Google at read more
Unfortunately, I don't have a particularly helpful answer for you as it seems to be sorted now. All I did was request indexing in Google Search Conso...read more
Our knowledge base is public (and we do want the articles to be shown in the SERPs). However, some articles are not appearing anymore for some reason (yet some show with no problems). Most importantly this page is not showing up in Google at read more
Unfortunately, I don't have a particularly helpful answer for you as it seems to be sorted now. All I did was request indexing in Google Search Conso...read more
We use two main HubSpot forms on our Wordpress website and want to know the best way to track conversions (form submissions) for them in Google Analytics as a goal. 1. Contact page form: This form has a mandatory dropdown field with 3 differ read more
Thank you for this Daniel. The first approach for the contact form sounds like a good solution. I can't see any option when creating a field to have ...read more
We currently have the automated ticket creation turned on with one of our connected inboxes. A contact emailed us to that inbox, but it went into spam and therefore didn't create a ticket. When marking it as 'Not Spam', it moves the conver read more
Hi @Jnix284 We'd like it to create a ticket when it's moved to 'Not Spam' without having to reply to it first (as it normally would if it went st...read more
Our knowledge base is public (and we do want the articles to be shown in the SERPs). However, some articles are not appearing anymore for some reason (yet some show with no problems). Most importantly this page is not showing up in Google at read more
Unfortunately, I don't have a particularly helpful answer for you as it seems to be sorted now. All I did was request indexing in Google Search Conso...read more
We use two main HubSpot forms on our Wordpress website and want to know the best way to track conversions (form submissions) for them in Google Analytics as a goal. 1. Contact page form: This form has a mandatory dropdown field with 3 differ read more
Thank you for this Daniel. The first approach for the contact form sounds like a good solution. I can't see any option when creating a field to have ...read more
We're launching our new website soon (CMS: WordPress) and want to know the best way to track call conversions (and source) with HubSpot... Through a form conversion and with HubSpot tracking, we're easily able to identify if a prospect came from read more
I'm looking to create a Hubspot blog for internal use only, to share company news on a weekly basis. I know I can hide the blog from the SERPs, however, is there a way to add password protection to it? I believe you can do this on landin read more
Scenario: Email comes through to accounts@ email address (not through a web form). We need that query to automatically create a new service ticket (against the contact who will already be in Hubspot as an existing customer) in our dedicated pipeli read more
//
//
//
//
(function($) {
//START END-USER CONFIGURATION
//------------------------------
//selectors for hover card triggers
var allHoverCardTriggers = '.author-name-link,.friend-list .friend a,.username a,.avatar,.user-avatar,.author-img, .authors a, .messageauthorusername a, a.lia-user-name-link, .js-latest-post-by-from a, .user-online-list li a, a.UserAvatar, .customUsersOnline a, #authors a,.dashboard-followers a.user-name, .dashboard-following a.user-name,.author-login-wrapper a, .hb-leaderboard a, .author-img-floated';
// Forward calling page's URL params to endpoint URL as well, helps with testing!
var params = (new URL(location.href)).searchParams;
var userApiUrl = '/plugins/custom/hubspot/hubspot/hovercardendpoint?' + ((params.set('user_id', '') == []._) && params.toString());
if($('.hover-card-container').length<1){
$('body').append('');
}
var cardWrapper = $('.hover-card-container');
var error = false;
var thisUserID = '';
var thisUserLogin = '';
var userLink ='';
var cardTimer;
var leaveTimer;
function mouseenter(Elem) {
var thisEl = Elem;
cardTimer = setTimeout(function(){
var docWidth = $(document).width();
var rightSide = false;
var userLink = thisEl.attr('href');
if($('.ViewProfilePage').length && $('img.lia-user-avatar-profile',thisEl).length){thisUserID = '150274';}
else if(thisEl.attr('href')=='#' || thisEl.attr('href')=='' || !userLink.match('viewprofilepage')){
return false;}
else{
var thisLen = (userLink).split('/');
thisUserID = (thisLen)[thisLen.length-1];
}
var thisCard = $('.profileCard[data-user='+thisUserID+']',cardWrapper);
var cardId = 'userProfileCard-'+ thisUserID;
var addAttr = thisEl.attr('aria-describedby',cardId);
var thisElTopOffset = Math.round(thisEl.offset().top+(thisEl.height()/2)+30);
var thisElbottomoffset = "auto";
var className = "";
var winHeight = $(window).height();
var elOffset = thisEl.offset();
var scrollTop = $(window).scrollTop();
var elementOffset = thisEl.offset().top;
var distanceTop = (elementOffset - scrollTop);
var distanceBottom = (winHeight + scrollTop) - (elOffset.top + thisEl.outerHeight(true));
var distanceLeft = Math.round(thisEl.offset().left);
var bodyHight = $('body').height();
var topParam = '';
var bottomparam = '';
var position = '';
var className = 'topArrow';
cardId
if(distanceBottom < 300 ){
if(distanceLeft < 59){
thisCard.removeClass('bottomArrow');
var className = 'leftArrow';
var distanceLeft = (distanceLeft)+(39);
var thisElTopOffset = (thisElTopOffset)-(150);
}else{
var thisElTopOffset = (thisElTopOffset)-(301); var className = 'bottomArrow'; thisCard.removeClass('topArrow');
thisCard.removeClass('leftArrow');
var distanceLeft = (distanceLeft)-(45);
}
}
else{
if(distanceLeft < 59){
thisCard.removeClass('topArrow');
var className = 'leftArrow';
var distanceLeft = (distanceLeft)+(39);
var thisElTopOffset = (thisElTopOffset)-(150);
}else{
thisCard.removeClass('leftArrow');
thisCard.removeClass('bottomArrow').addClass('topArrow');
var distanceLeft = (distanceLeft)-(45);
}
}
if(thisCard.length && $('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).length<1){
$('.profileCard',cardWrapper).hide();
thisCard.addClass(className);
rightSide?thisCard.addClass('rightArrow'):thisCard.removeClass('rightArrow');
thisCard.delay(0).css({'top':(thisElTopOffset),'left':distanceLeft,'bottom':thisElbottomoffset}).fadeIn();
} else {
var ajaxReturn = '';
//just in case
thisCard.remove();
//hover card wrapper markup
var rightArrowClass = rightSide?'rightArrow':'';
if(thisElTopOffset != "auto"){
topParam = 'px';
}
if(thisElbottomoffset != "auto"){
bottomparam = 'px';
}
var profileCardHtml = '';
$.when(
//get the background
$.ajax({
type: 'GET',
url: userApiUrl+thisUserID,
dataType: 'html',
success: function(data) {
$('.profileCard',cardWrapper).hide();
ajaxReturn = data;
}
})
)
.done(function(){
cardWrapper.append(profileCardHtml);
$('.profileCard[data-user='+thisUserID+']',cardWrapper).eq(0).empty().html(ajaxReturn);
if($('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).length){
$('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).parents('div.profileCard').remove();
}
})
.fail(function(){
//uh oh - bail out!
$('.profileCard',cardWrapper).hide();
});
}
}, 360);
}
function mouseleave(e) {
clearTimeout(cardTimer);
// glowingblue: When the user leaves the hovercard trigger, wait because the leaving could be
// to interact with the hovercard, if we don't wait it will just disappear...because
// we left the trigger, right...so we'll have another handler that check if the mouse is
// over the hovercard and if so clears this timer, so the card doesn't close here
leaveTimer = setTimeout(function() {
if ($('.profileCard[data-user="'+thisUserID+'"]',cardWrapper).length) {
$('.profileCard[data-user="'+thisUserID+'"]',cardWrapper).fadeOut('fast');
} else {
$(".profileCard").fadeOut('fast');
}
}, 2400);
}
$(document).on("mouseenter focusin", allHoverCardTriggers, function(event) {
if(!($(this).parents().hasClass('custom-header'))&& !($(this).parents().hasClass('green-wrap'))){
(leaveTimer !== []._) && clearTimeout(leaveTimer);
mouseenter($(this));
event.stopPropagation();
}
});
$(document).on("mouseleave focusout", allHoverCardTriggers, function(event) {
(leaveTimer !== []._) && clearTimeout(leaveTimer);
mouseleave(event);
event.stopPropagation();
});
// glowingblue: Add handlers for when the users interacts with the hovercard, no closing!
$('.hover-card-container').on('mouseenter', function(e) {
(leaveTimer !== []._) && clearTimeout(leaveTimer);
});
$('.hover-card-container').on('mouseleave', function(e) {
(leaveTimer !== []._) && clearTimeout(leaveTimer);
if ( $(e.target).is('.profileCard[style*="block"]') ) {
leaveTimer = setTimeout(function() {
$(e.target).fadeOut('fast');
}, 2400);
}
});
// glowingblue: add one global root level click handler to also close any visible hovercards
// if the user taps/clicks outside the hovercard
$(document).on('mousedown', function(e) {
if ( !$(e.target).parents('.hover-card-container').length ) {
(leaveTimer != []._) && clearTimeout(leaveTimer);
$('.hover-card-container .profileCard[style*="block"]').each(function() {
$(this).fadeOut('fast');
});
}
});
})(LITHIUM.jQuery);
(function($) {
$(document).ready(function(){
var originalElementId;
function setCookie(cname,cvalue,exdays) {
var d = new Date();
d.setTime(d.getTime() + (exdays*24*60*60*1000));
var expires = "expires=" + d.toGMTString();
document.cookie = cname + "=" + cvalue + ";" + expires + ";path=/";
}
function getCookie(cname) {
var name = cname + "=";
var decodedCookie = decodeURIComponent(document.cookie);
var ca = decodedCookie.split(';');
for(var i = 0; i < ca.length; i++) {
var c = ca[i];
while (c.charAt(0) == ' ') {
c = c.substring(1);
}
if (c.indexOf(name) == 0) {
return c.substring(name.length, c.length);
}
}
return "";
}
function errorDisplay(errType) {
var errAuth = '
To access this area of the Community, please log in.
';
var errAuthLogin = '
To access HubFans and complete challenges, confirm you are logged in by clicking here. Find additional troubleshooting steps here
';
var noBadges = '
To start earning advocacy badges go to the HubFan advocacy program page and start completing advocacy challenges.
';
var noAsks = '
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