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HGilpin
Participante | Parceiro Elite
Membro desde ‎nov 6, 2020
  • Soluções
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  • Respostas
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  • Avaliações positivas dadas
    13
  • Avaliações positivas recebidas
    33
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Holly Gilpin

Atividade

hjohnston on Abril 17, 2020
When onboarding new clients, our company uses a HubSpot form to collect things like company name, company brand guidelines, ideal meeting times, and other items to help us set up our marketing engagement. We would like to include a field for the Leia mais
80 avaliações positivas
17 Respostas
Participante | Parceiro Elite
Maio 18, 2021
We would also like this function. We're designing a custom referral program using Hubspot where a student enters friends a family names in order for...Leia mais
HGilpin on Fevereiro 25, 2021
Hello! This is for the Service hub. Currently you can restrict inbox ownership to team(s) or user(s). However, ticket ownership within a pipeline is wide open. When the service reps click the drop down to assign an owner, they see every pe Leia mais
21 avaliações positivas
10 Respostas
Solucionado
KristenC on Novembro 25, 2020
Hi, We have multiple service pipelines based on the level of support they have signed up for. We have set up multiple conversation inboxes to separate those levels. We are trying to have each inbox assign the tickets to a specific pipeline rather Leia mais
0 avaliações positivas
6 Respostas
Participante | Parceiro Elite
Janeiro 15, 2021
> When creating/editing inboxes or connecting/editing channels, it's not possible to select specific pipelines. You actualy CAN assign dif...Leia mais
BenjaminSF on Abril 10, 2020
Currently, there is no way to customize what information is shown on the right hand side bar within the information cards. For example, if you're in a contact record, the company contacts will be listed to the right, however it only shows thei Leia mais
210 avaliações positivas
46 Respostas
Participante | Parceiro Elite
Janeiro 07, 2021
Just trained our client's customer service team. They requested to be able to see the contact address from the ticket view, and our thought was to cu...Leia mais
DerrickCameron on Junho 22, 2020
At present, if you reply by email to a Ticket from the Ticket page, using the Shared Team Email address, HubSpot does not add the Team Signature. However, it does add the Team Signature if you respond to a Ticket from within the Conversation I Leia mais
152 avaliações positivas
73 Respostas
Participante | Parceiro Elite
Janeiro 07, 2021
agreed - I think we need to do a campaign to get as many up votes as possible on this one! Hard to get my team to support this new service program wi...Leia mais
DerrickCameron on Junho 22, 2020
At present, if you reply by email to a Ticket from the Ticket page, using the Shared Team Email address, HubSpot does not add the Team Signature. However, it does add the Team Signature if you respond to a Ticket from within the Conversation I Leia mais
152 avaliações positivas
73 Respostas
Participante | Parceiro Elite
Janeiro 07, 2021
agreed - I think we need to do a campaign to get as many up votes as possible on this one! Hard to get my team to support this new service program wi...Leia mais
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