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HGilpin
Teilnehmer/-in | Elite Partner
Teilnehmer/-in | Elite Partner
Mitglied seit ‎Nov 6, 2020
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Aktivität

hjohnston on April 17, 2020
Create multiple contacts from one form submission
When onboarding new clients, our company uses a HubSpot form to collect things like company name, company brand guidelines, ideal meeting times, and other items to help us set up our marketing engagement. We would like to include a field for the Beitrag ansehen
Antworten Idee Forms
83 Likes
18 Antworten
HGilpin
Teilnehmer/-in | Elite Partner
Mai 18, 2021
We would also like this function. We're designing a custom referral program using Hubspot where a student enters friends a family names in order for...Beitrag ansehen
HGilpin on Februar 25, 2021
Restrict ticket ownership by pipeline to a team or users
Hello! This is for the Service hub. Currently you can restrict inbox ownership to team(s) or user(s). However, ticket ownership within a pipeline is wide open. When the service reps click the drop down to assign an owner, they see every pe Beitrag ansehen
Antworten Idee Tickets
24 Likes
10 Antworten
Gelöst
KristenC on November 25, 2020
Assign Pipeline Based on Inbox
Hi, We have multiple service pipelines based on the level of support they have signed up for. We have set up multiple conversation inboxes to separate those levels. We are trying to have each inbox assign the tickets to a specific pipeline rather Beitrag ansehen
Antworten Diskussion Professional
0 Likes
6 Antworten
HGilpin
Teilnehmer/-in | Elite Partner
Januar 15, 2021
> When creating/editing inboxes or connecting/editing channels, it's not possible to select specific pipelines. You actualy CAN assign dif...Beitrag ansehen
BenjaminSF on April 10, 2020
Customize what information is shown on information cards on right sidebar
Currently, there is no way to customize what information is shown on the right hand side bar within the information cards. For example, if you're in a contact record, the company contacts will be listed to the right, however it only shows thei Beitrag ansehen
Antworten Idee Contacts & Companies
210 Likes
46 Antworten
HGilpin
Teilnehmer/-in | Elite Partner
Januar 07, 2021
Just trained our client's customer service team. They requested to be able to see the contact address from the ticket view, and our thought was to cu...Beitrag ansehen
DerrickCameron on Juni 22, 2020
Add team signature when sending from shared email outside of Conversations
At present, if you reply by email to a Ticket from the Ticket page, using the Shared Team Email address, HubSpot does not add the Team Signature. However, it does add the Team Signature if you respond to a Ticket from within the Conversation I Beitrag ansehen
Antworten Idee Connected Email
154 Likes
74 Antworten
HGilpin
Teilnehmer/-in | Elite Partner
Januar 07, 2021
agreed - I think we need to do a campaign to get as many up votes as possible on this one! Hard to get my team to support this new service program wi...Beitrag ansehen
DerrickCameron on Juni 22, 2020
Add team signature when sending from shared email outside of Conversations
At present, if you reply by email to a Ticket from the Ticket page, using the Shared Team Email address, HubSpot does not add the Team Signature. However, it does add the Team Signature if you respond to a Ticket from within the Conversation I Beitrag ansehen
Antworten Idee Connected Email
154 Likes
74 Antworten
HGilpin
Teilnehmer/-in | Elite Partner
Januar 07, 2021
agreed - I think we need to do a campaign to get as many up votes as possible on this one! Hard to get my team to support this new service program wi...Beitrag ansehen
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