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HGilpin
Participant | Elite Partner
Participant | Elite Partner
Member since ‎Nov 6, 2020
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  • Replies
    1
  • Upvotes Given
    13
  • Upvotes Received
    47
  • Ideas
    3

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Holly Gilpin

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HGilpin
Participant | Elite Partner
May 18, 2021
Reply to Create multiple contacts from one form submission
We would also like this function. We're designing a custom referral program using Hubspot where a student enters friends a family names in order for...read more
HGilpin on February 25, 2021
Restrict ticket ownership by pipeline to a team or users
Hello! This is for the Service hub. Currently you can restrict inbox ownership to team(s) or user(s). However, ticket ownership within a pipeline is wide open. When the service reps click the drop down to assign an owner, they see every pe read more
Reply Idea Tickets
35 upvotes
15 Replies
HGilpin
Participant | Elite Partner
January 15, 2021
Reply to Assign Pipeline Based on Inbox
> When creating/editing inboxes or connecting/editing channels, it's not possible to select specific pipelines. You actualy CAN assign dif...read more
HGilpin
Participant | Elite Partner
January 07, 2021
Reply to Customize what information is shown on information cards on right sidebar
Just trained our client's customer service team. They requested to be able to see the contact address from the ticket view, and our thought was to cu...read more
HGilpin
Participant | Elite Partner
January 07, 2021
Reply to Add team signature when sending from shared email outside of Conversations
agreed - I think we need to do a campaign to get as many up votes as possible on this one! Hard to get my team to support this new service program wi...read more
HGilpin
Participant | Elite Partner
December 02, 2020
Reply to Add team signature when sending from shared email outside of Conversations
Requesting that the signature for a group email be displayed in the email window from Service>Tickets when you are viewing a ticket and click the ...read more
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