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danielganoza
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Member since ‎Nov 3, 2020
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  • Upvotes Given
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JoanneTapping on September 10, 2018
Enable Ticket ID to display in subject line of all email comms within a ticket
Whilst the Ticket system is useful, when you have 150-200 tickets in varying pipelines within ServiceHub can be confusing when searching for a particular ticket. It would be immensly valuable to include the Ticket ID to all subsequent emails fro read more
Reply Idea Tickets
223 upvotes
72 Replies
danielganoza
Contributor
March 16, 2023
Thank you I will try, although we still depend on the agent changing the subject in the response, it is very useful.
JoanneTapping on September 10, 2018
Enable Ticket ID to display in subject line of all email comms within a ticket
Whilst the Ticket system is useful, when you have 150-200 tickets in varying pipelines within ServiceHub can be confusing when searching for a particular ticket. It would be immensly valuable to include the Ticket ID to all subsequent emails fro read more
Reply Idea Tickets
223 upvotes
72 Replies
danielganoza
Contributor
March 16, 2023
Thank you I will try, although we still depend on the agent changing the subject in the response, it is very useful.
JoanneTapping on September 10, 2018
Enable Ticket ID to display in subject line of all email comms within a ticket
Whilst the Ticket system is useful, when you have 150-200 tickets in varying pipelines within ServiceHub can be confusing when searching for a particular ticket. It would be immensly valuable to include the Ticket ID to all subsequent emails fro read more
Reply Idea Tickets
223 upvotes
72 Replies
danielganoza
Contributor
March 16, 2023
Thank you I will try, although we still depend on the agent changing the subject in the response, it is very useful.
JoanneTapping on September 10, 2018
Enable Ticket ID to display in subject line of all email comms within a ticket
Whilst the Ticket system is useful, when you have 150-200 tickets in varying pipelines within ServiceHub can be confusing when searching for a particular ticket. It would be immensly valuable to include the Ticket ID to all subsequent emails fro read more
Reply Idea Tickets
223 upvotes
72 Replies
danielganoza
Contributor
March 16, 2023
Thank you I will try, although we still depend on the agent changing the subject in the response, it is very useful.
Solved
DariaZak on January 27, 2021
How to insert a table into an Email template?
Hi! I'm trying to create a marketing email template here: Marketing - Emails - Create Email. I need to insert a table in the template but I can't find any option to do it. There is no 'insert' button there. Could you help me to find a s read more
Reply Discussion Professional
28 upvotes
10 Replies
danielganoza
Contributor
May 10, 2022
Thanks
Solved
DariaZak on January 27, 2021
How to insert a table into an Email template?
Hi! I'm trying to create a marketing email template here: Marketing - Emails - Create Email. I need to insert a table in the template but I can't find any option to do it. There is no 'insert' button there. Could you help me to find a s read more
Reply Discussion Professional
28 upvotes
10 Replies
danielganoza
Contributor
May 10, 2022
Thanks
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