Exactly @JDale the same thing happens to me, daily and for thousands of tickets. In addition to what you say, multiple new tickets are also opened ...read more
hello kristen the idea is here https://community.hubspot.com/t5/HubSpot-Ideas/Add-tables-to-drag-and-drop-email/idi-p/276501 , is that enough or do ...read more
As many of you know; The right sidebar of Service Hub is a bit annoying to see in full size the activities and reading of emails, chats and forms. Ideal that there is the option of minimizing the right sidebar for a better use of the tool
When an email is answered (using or not a template) the display of the email is very small (10 lines) my recomendation is: 1. make the font size and / or images smaller (to see more content) 2. that the email can be applied to full screen read more
Buenos días. Quisiera que me ayuden apoyando esta situación. Nosotros utilizamos Ticket's (Pipeline) y Workflows para la asignación automática de los casos que van llegando ahí, pero tenemos servicio 24-7 y tur read more