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mustardjuggler
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Member since ‎Oct 23, 2020
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Christoph Lindemann

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liberworm on May 22, 2020
It would be great to be able to enable service level agreement criteria for tickets. We currently use workflows to do this but it is a cumbersome approach.
23 upvotes
9 Replies
December 11, 2020
No SLA management - no service management. This as a kick-out criterion. Yes, some of the workflows can be created manually in Hubsport, but it's cum...read more
mustardjuggler on October 23, 2020
Hi, the Service Hub may be a usuable tool for small companies with consumer end-customers who ask an occasional question that requires support, without any service level agreement. However, for those companies (such as us) delivering services to la read more
10 upvotes
10 Replies
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