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SFyrand
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Membre depuis ‎oct. 19, 2020
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sd_elm le Janvier 04, 2019
Auto create ticket for chat conversations
Our organization utilizes the auto create ticket for new email messages to help manage trends and reporting. While there are some canned reports for live chats, it is difficult to gleam WHY clients are chatting. To help rectify that, for now I have Lire la suite
Répondre Idée Conversations Tickets
176 Mentions J'aime
60 Réponses
SFyrand
Participant
Janvier 02, 2023
Has HubSpot been able to solve this, 30 months later? We are also keen on having this feature in place, like we do for our inbox emails. Needed for c...Lire la suite
Shaunyim le Janvier 27, 2022
Including Closed won / lost stages within Historic Deal Snapshot Reports
Currently from the Historic Deal Snapshot Reports, the closed won / lost stages are currently omitted without the possibility of us adding it in. We would want to include those stages into the report.
Répondre Idée Reports
25 Mentions J'aime
6 Réponses
SFyrand
Participant
Août 24, 2022
We do need this on our end.
FernandoElias le Novembre 18, 2020
Making calculations within reports or dashboards
It'll be great to have this functionallity so we can have more powerful insights within HubSpot.
Répondre Idée Dashboards & Reports
700 Mentions J'aime
138 Réponses
SFyrand
Participant
Août 10, 2021
Much needed!
Arne le Avril 27, 2019
HubSpot User is Out of Office
We have quite a number of workflows in HubSpot that classify, notify, assign tasks and owners. If such users are out of office, processes get stuck in the dead end waiting for the users to eg come back from vacation. We are using rotation in some c Lire la suite
Répondre Idée Contacts & Companies Lead Flows Tasks Workflows
372 Mentions J'aime
98 Réponses
SFyrand
Participant
Juillet 01, 2021
As we move towards the summer vacation, this problem re-emerges.. Is there possible to have this looked at in any way..? There is a similar comment...Lire la suite
Arne le Avril 27, 2019
HubSpot User is Out of Office
We have quite a number of workflows in HubSpot that classify, notify, assign tasks and owners. If such users are out of office, processes get stuck in the dead end waiting for the users to eg come back from vacation. We are using rotation in some c Lire la suite
Répondre Idée Contacts & Companies Lead Flows Tasks Workflows
372 Mentions J'aime
98 Réponses
SFyrand
Participant
Juillet 01, 2021
As we move towards the summer vacation, this problem re-emerges.. Is there possible to have this looked at in any way..? There is a similar comment...Lire la suite
Résolues
kaplankada le Juillet 28, 2020
Send out of office on shared email inbox
We use a shared inbox for a group of customer service agents. One of those agents with ongoing conversations is going to be out of the office for a few days. While other agents can respond when appropriate we would like to be able to have an automat Lire la suite
Répondre Discussion How To
22 Mentions J'aime
5 Réponses
SFyrand
Participant
Janvier 25, 2021
Hi Pam, I honestly don't see why this can't be fixed on short notice? There are currently two cases on this problem, the one that you mention an...Lire la suite
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