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SFyrand
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sd_elm en Enero 04, 2019
Auto create ticket for chat conversations
Our organization utilizes the auto create ticket for new email messages to help manage trends and reporting. While there are some canned reports for live chats, it is difficult to gleam WHY clients are chatting. To help rectify that, for now I have Leer más
Responder Idea Conversations Tickets
176 Me gusta
60 Respuestas
SFyrand
Participante
Enero 02, 2023
Has HubSpot been able to solve this, 30 months later? We are also keen on having this feature in place, like we do for our inbox emails. Needed for c...Leer más
Shaunyim en Enero 27, 2022
Including Closed won / lost stages within Historic Deal Snapshot Reports
Currently from the Historic Deal Snapshot Reports, the closed won / lost stages are currently omitted without the possibility of us adding it in. We would want to include those stages into the report.
Responder Idea Reports
25 Me gusta
6 Respuestas
SFyrand
Participante
Agosto 24, 2022
We do need this on our end.
FernandoElias en Noviembre 18, 2020
Making calculations within reports or dashboards
It'll be great to have this functionallity so we can have more powerful insights within HubSpot.
Responder Idea Dashboards & Reports
701 Me gusta
139 Respuestas
SFyrand
Participante
Agosto 10, 2021
Much needed!
Arne en Abril 27, 2019
HubSpot User is Out of Office
We have quite a number of workflows in HubSpot that classify, notify, assign tasks and owners. If such users are out of office, processes get stuck in the dead end waiting for the users to eg come back from vacation. We are using rotation in some c Leer más
Responder Idea Contacts & Companies Lead Flows Tasks Workflows
372 Me gusta
98 Respuestas
SFyrand
Participante
Julio 01, 2021
As we move towards the summer vacation, this problem re-emerges.. Is there possible to have this looked at in any way..? There is a similar comment...Leer más
Arne en Abril 27, 2019
HubSpot User is Out of Office
We have quite a number of workflows in HubSpot that classify, notify, assign tasks and owners. If such users are out of office, processes get stuck in the dead end waiting for the users to eg come back from vacation. We are using rotation in some c Leer más
Responder Idea Contacts & Companies Lead Flows Tasks Workflows
372 Me gusta
98 Respuestas
SFyrand
Participante
Julio 01, 2021
As we move towards the summer vacation, this problem re-emerges.. Is there possible to have this looked at in any way..? There is a similar comment...Leer más
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kaplankada en Julio 28, 2020
Send out of office on shared email inbox
We use a shared inbox for a group of customer service agents. One of those agents with ongoing conversations is going to be out of the office for a few days. While other agents can respond when appropriate we would like to be able to have an automat Leer más
Responder Conversación How To
22 Me gusta
5 Respuestas
SFyrand
Participante
Enero 25, 2021
Hi Pam, I honestly don't see why this can't be fixed on short notice? There are currently two cases on this problem, the one that you mention an...Leer más
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