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Kyliedcsgroup
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Member since ‎Oct 18, 2020
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Kylie Fuhrman-Luck

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OliviaB on October 14, 2020
Allow chats to be left unassigned when the contact owner is away.
Hi Team! Right now you can set live chats to automatically be assigned to the visitor's owner. If the owner is set to 'Away' then the visitors message is emailed to them instead. This is not useful since users might be OOO for long periods of tim read more
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ReidCasey
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May 20, 2022
Looking for the same exact option here. I've tried to put together a workflow to accomplish this, but it appears the 'user status' isn't availabe to ...read more
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