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tcarson710
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Member since ‎Oct 15, 2020
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Tim Carson

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tcarson710 on May 19, 2021
Better Omni Channel Support Across Social Media Platforms
We currently do not have the ability to send and receive messages from social medial platforms like Instagram and Twitter. Many other CRMs allow the customer service and marketing teams to create conversations from Mentions and Direct Messages on Tw read more
Reply Idea Community Conversations Integrations
2 upvotes
0 Reply
Shay on April 10, 2017
Allow blocking of an individual email address on a form
Migrated from legacy feedback forum with 32 votes. Our Contact Us form is being spammed by someone who is using a gmail.com domain. Since we do get valid submissions from gmail accounts on this form we cannot block the entire domain. It wo read more
Reply Idea Forms
322 upvotes
104 Replies
tcarson710
Member
February 11, 2021
Still a massive need for this. Our company usually receives well over 300 emails daily - a chunk of these come from spammers. Having to the ability t...read more
tcarson710 on November 05, 2020
Sort and Filter Associated Contact Column in Tickets View
Would it be possible to request a feature to sort the associated contacts alphabetically from the main tickets view (regardless of which filter is being viewed)? This would be very helpful for our client services team - especially when read more
Reply Idea Tickets
10 upvotes
2 Replies
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