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Envigo
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Member since ‎Oct 12, 2020
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Envigo on September 12, 2023
CTA beta location targeting
Greetings, If I have created a CTA that is location specific (e.g. United Kingdom, Italy, France) is that location pulled from the contacts exsisting contact profile or from their IP location? I mean if they are in our system and have accepted cook read more
Reply Discussion Enterprise
0 upvote
2 Replies
Envigo
Member
September 14, 2023
This is perfect. I spoke wtih our Partner and they agree with you. Thank you for your support!
Solved
Envigo on September 12, 2023
CTA beta location targeting
Greetings, If I have created a CTA that is location specific (e.g. United Kingdom, Italy, France) is that location pulled from the contacts exsisting contact profile or from their IP location? I mean if they are in our system and have accepted cook read more
Reply Discussion Enterprise
0 upvote
2 Replies
Envigo
Member
September 14, 2023
This is perfect. I spoke wtih our Partner and they agree with you. Thank you for your support!
Solved
Envigo on May 06, 2022
Capture email when chat status is away/offline
Hi there, On our website we are using a chatbot to ask users a few questions to figure out what they are interested in. After responding to those questions we ask for an email then pass along the chat to a member of the inbox. If the members of read more
Reply Discussion
0 upvote
4 Replies
Envigo
Member
June 09, 2022
Greetings, Thank you so much for this reply. It makes sence to me for the most part. I have set the channel availabity to 24/7 as seen in the scree...read more
Solved
Envigo on May 06, 2022
Capture email when chat status is away/offline
Hi there, On our website we are using a chatbot to ask users a few questions to figure out what they are interested in. After responding to those questions we ask for an email then pass along the chat to a member of the inbox. If the members of read more
Reply Discussion
0 upvote
4 Replies
Envigo
Member
June 09, 2022
Greetings, Thank you so much for this reply. It makes sence to me for the most part. I have set the channel availabity to 24/7 as seen in the scree...read more
Solved
Envigo on May 06, 2022
Capture email when chat status is away/offline
Hi there, On our website we are using a chatbot to ask users a few questions to figure out what they are interested in. After responding to those questions we ask for an email then pass along the chat to a member of the inbox. If the members of read more
Reply Discussion
0 upvote
4 Replies
Envigo
Member
June 09, 2022
Greetings, Thank you so much for this reply. It makes sence to me for the most part. I have set the channel availabity to 24/7 as seen in the scree...read more
Solved
Envigo on August 19, 2021
Frequency cap exception list
Greetings, We have emails we send out weekly, sometimes as many as 3 per week. We do our best to keep our audience very targeted so we are not exceeding our limits with our users. However our marketing team is sent each email and would like to get read more
Reply Discussion Enterprise Professional
2 upvotes
3 Replies
Envigo
Member
August 20, 2021
Thank you both for your answer, @karstenkoehler I looked in to your solution and I see that option for emails that are non AB test or timezone send...read more
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