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TimEllers
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Member since ‎Oct 8, 2020
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TimEllers on May 25, 2022
Ticket Interface Improvements
Currently the Ticket interface from the Customer Portal ( Service -> Tickets ) looks like a carbon copy of the contacts page. Although this is helpful for unification of the site, this creates some issues with training / practical servicing of ti read more
Reply Idea Tickets
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TimEllers on October 08, 2020
Nested sub-categories (with descriptions) in the Knowledgebase
This would allow deeper categorisation and customisation across a broad range of complex topics that a knowledgebase often contains, allowing for better intuition for any customers and staff that need to navigate to appropriate resources with minimu read more
Reply Idea Knowledge Base
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